Help & Support

1. What are your company's areas of expertise in technology?
     – Answer: Our company specializes in various technologies, including networking systems, cloud computing, cybersecurity, database systems, and automation systems.

2. Can your company customize systems to suit the client’s business?
     – Answer: Yes, our company has a team of experts ready to consult and design systems tailored to each client’s specific needs.

3. What is the average project duration?
     – Answer: The project duration depends on the complexity of the project.

4. Do you offer after-sales services?
     – Answer: Yes, we provide comprehensive after-sales services, including system maintenance and repair, consulting, and training.

5. What is the project workflow?
     – Answer: Our workflow includes client needs analysis, system design, system development, system testing, and system delivery.

6. How can I start a project with your company?
     – Answer: Clients can reach us at info@tenforward.co.th for an initial consultation.

7. What factors determine the project cost?
     – Answer: The cost depends on several factors, including project size, system complexity, technology used, and project duration.

8. Do you offer a warranty for your work?
     – Answer: Yes, we offer a warranty for our work as outlined in the contract terms.

9. How experienced is your company?
     – Answer: Our company has over 15 years of experience in IT services and has worked with clients across various industries.

10. Does your company hold the necessary legal operating licenses?
     – Answer: Yes, our company holds the proper legal operating licenses and complies with relevant standards.