{"id":572,"date":"2024-09-29T12:24:15","date_gmt":"2024-09-29T12:24:15","guid":{"rendered":"https:\/\/tenforward.co.th\/?page_id=572"},"modified":"2024-11-03T07:50:14","modified_gmt":"2024-11-03T07:50:14","slug":"support","status":"publish","type":"page","link":"https:\/\/tenforward.co.th\/en\/support\/","title":{"rendered":"help"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"572\" class=\"elementor elementor-572\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2293b1a e-flex e-con-boxed e-con e-parent\" data-id=\"2293b1a\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d8e5d73 elementor-widget__width-inherit elementor-widget elementor-widget-heading\" data-id=\"d8e5d73\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Help &amp; Support<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-80c2f3a e-flex e-con-boxed e-con e-parent\" data-id=\"80c2f3a\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fa005be elementor-widget__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"fa005be\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div><div><div><div><div><div><p data-sourcepos=\"7:1-7:19\" class=\"translation-block\"><strong>1. What are your company's areas of expertise in technology?<\/strong><br>\u00a0 \u00a0 \u00a0<strong>\u2013 Answer:<\/strong> Our company specializes in various technologies, including networking systems, cloud computing, cybersecurity, database systems, and automation systems.<\/p><p data-sourcepos=\"7:1-7:19\" class=\"translation-block\"><strong>2. Can your company customize systems to suit the client\u2019s business?<\/strong><br>\u00a0 \u00a0 \u00a0<strong>\u2013 Answer:<\/strong> Yes, our company has a team of experts ready to consult and design systems tailored to each client\u2019s specific needs.<\/p><p data-sourcepos=\"7:1-7:19\" class=\"translation-block\"><strong>3. What is the average project duration?<\/strong><br>\u00a0 \u00a0 \u00a0<strong>\u2013 Answer:<\/strong> The project duration depends on the complexity of the project.<\/p><p data-sourcepos=\"7:1-7:19\" class=\"translation-block\"><strong>4. Do you offer after-sales services?<\/strong><br>\u00a0 \u00a0 \u00a0<strong>\u2013 Answer:<\/strong> Yes, we provide comprehensive after-sales services, including system maintenance and repair, consulting, and training.<\/p><p data-sourcepos=\"7:1-7:19\" class=\"translation-block\"><strong>5. What is the project workflow?<\/strong><br>\u00a0 \u00a0 \u00a0<strong>\u2013 Answer:<\/strong> Our workflow includes client needs analysis, system design, system development, system testing, and system delivery.<\/p><p data-sourcepos=\"7:1-7:19\" class=\"translation-block\"><strong>6. How can I start a project with your company?<\/strong><br><strong>\u00a0 \u00a0 \u00a0\u2013 Answer:<\/strong> Clients can reach us at info@tenforward.co.th for an initial consultation.<\/p><p data-sourcepos=\"7:1-7:19\" class=\"translation-block\"><strong>7. What factors determine the project cost?<\/strong><br>\u00a0 \u00a0 \u00a0<strong>\u2013 Answer:<\/strong> The cost depends on several factors, including project size, system complexity, technology used, and project duration.<\/p><p data-sourcepos=\"7:1-7:19\" class=\"translation-block\"><strong>8. Do you offer a warranty for your work?<\/strong><br>\u00a0 \u00a0 \u00a0<strong>\u2013 Answer:<\/strong> Yes, we offer a warranty for our work as outlined in the contract terms.<\/p><p data-sourcepos=\"7:1-7:19\" class=\"translation-block\"><strong>9. How experienced is your company?<\/strong><br><strong>\u00a0 \u00a0 \u00a0\u2013 Answer:<\/strong> Our company has over 15 years of experience in IT services and has worked with clients across various industries.<\/p><p data-sourcepos=\"7:1-7:19\" class=\"translation-block\"><strong>10. Does your company hold the necessary legal operating licenses?<\/strong><br><strong>\u00a0 \u00a0 \u00a0\u2013 Answer:<\/strong> Yes, our company holds the proper legal operating licenses and complies with relevant standards.<\/p><\/div><\/div><\/div><\/div><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>\u0e0a\u0e48\u0e27\u0e22\u0e40\u0e2b\u0e25\u0e37\u0e2d\u0e41\u0e25\u0e30\u0e01\u0e32\u0e23\u0e2a\u0e19\u0e31\u0e1a\u0e2a\u0e19\u0e38\u0e19 1. \u0e1a\u0e23\u0e34\u0e29\u0e31\u0e17\u0e02\u0e2d\u0e07\u0e17\u0e48\u0e32\u0e19\u0e21\u0e35\u0e04\u0e27\u0e32\u0e21\u0e40\u0e0a\u0e35\u0e48\u0e22\u0e27\u0e0a\u0e32\u0e0d\u0e43\u0e19\u0e40\u0e17\u0e04\u0e42\u0e19\u0e42\u0e25\u0e22\u0e35\u0e43\u0e14\u0e1a\u0e49\u0e32\u0e07?\u00a0 \u00a0 \u00a0&#8211; \u0e15\u0e2d\u0e1a: \u0e1a\u0e23\u0e34\u0e29\u0e31\u0e17\u0e2f \u0e21\u0e35\u0e04\u0e27\u0e32\u0e21\u0e40\u0e0a\u0e35\u0e48\u0e22\u0e27\u0e0a\u0e32\u0e0d\u0e43\u0e19\u0e40\u0e17\u0e04\u0e42\u0e19\u0e42\u0e25\u0e22\u0e35\u0e2b\u0e25\u0e32\u0e01\u0e2b\u0e25\u0e32\u0e22 \u0e40\u0e0a\u0e48\u0e19 \u0e23\u0e30\u0e1a\u0e1a\u0e40\u0e04\u0e23\u0e37\u0e2d\u0e02\u0e48\u0e32\u0e22, \u0e23\u0e30\u0e1a\u0e1a\u0e04\u0e25\u0e32\u0e27\u0e14\u0e4c\u0e04\u0e2d\u0e21\u0e1e\u0e34\u0e27\u0e15\u0e34\u0e49\u0e07, \u0e23\u0e30\u0e1a\u0e1a\u0e23\u0e31\u0e01\u0e29\u0e32\u0e04\u0e27\u0e32\u0e21\u0e1b\u0e25\u0e2d\u0e14\u0e20\u0e31\u0e22\u0e17\u0e32\u0e07\u0e44\u0e0b\u0e40\u0e1a\u0e2d\u0e23\u0e4c, \u0e23\u0e30\u0e1a\u0e1a\u0e10\u0e32\u0e19\u0e02\u0e49\u0e2d\u0e21\u0e39\u0e25, \u0e41\u0e25\u0e30\u0e23\u0e30\u0e1a\u0e1a\u0e2d\u0e31\u0e15\u0e42\u0e19\u0e21\u0e31\u0e15\u0e34\u0e15\u0e48\u0e32\u0e07\u0e46 2. \u0e1a\u0e23\u0e34\u0e29\u0e31\u0e17\u0e2f \u0e2a\u0e32\u0e21\u0e32\u0e23\u0e16\u0e1b\u0e23\u0e31\u0e1a\u0e41\u0e15\u0e48\u0e07\u0e23\u0e30\u0e1a\u0e1a\u0e43\u0e2b\u0e49\u0e40\u0e2b\u0e21\u0e32\u0e30\u0e2a\u0e21\u0e01\u0e31\u0e1a\u0e18\u0e38\u0e23\u0e01\u0e34\u0e08\u0e02\u0e2d\u0e07\u0e25\u0e39\u0e01\u0e04\u0e49\u0e32\u0e44\u0e14\u0e49\u0e2b\u0e23\u0e37\u0e2d\u0e44\u0e21\u0e48?\u00a0 \u00a0 \u00a0&#8211; 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